solved!!?!?! have been banging my head for this issue, it turns out somehow the image in the server have a different alpha that its used. So i tried to edit the image and reapply the alpha on the image again, and it works no weird background issue. So something wrong when they applied the alpha on the image


Do you have a screen shot? Sounds like a modelling issue to me. You can try to do a setCulling(false); on the object. If that helps, it's a modelling issue with wrongly defined back faces.